DDM Tuning Hids- Review & Reaction

ericc191

Well-Known Member
551
277
Dallas
Vehicle Model
Honda Civic Si
Body Style
Sedan
Dang I wouldn't have ordered from DDM if I knew it could take a month to arrive. Also, should I have gotten the HID harness with 35W?
 

Danny Hsu

Well-Known Member
83
19
This company has THE WORST customer service ever. They take a days worth of time to respond to your email, usually in the wee hours of the night when you're asleep. So you end up spending a week on a conversation that should last no more than 10 mins. They will probably mess up your order again if you claim a warranty from them. If you happen to be lucky enough that they get your order right the first time, the bulbs probably won't match. Save yourself the trouble and dont't order from these morons.
 

webby

Administrator
Admin
Toys For Tots
52,105
22,314
This company has THE WORST customer service ever. They take a days worth of time to respond to your email, usually in the wee hours of the night when you're asleep. So you end up spending a week on a conversation that should last no more than 10 mins. They will probably mess up your order again if you claim a warranty from them. If you happen to be lucky enough that they get your order right the first time, the bulbs probably won't match. Save yourself the trouble and dont't order from these morons.
Replying late at night, because you're most likely talking directly to individuals in China.
 

bootyluvr

Well-Known Member
19,859
7,696
Baltimore, MD
Vehicle Model
2015 Honda Accord EX-L V6
I had my DDM Tuning HID's on my '07 WRX for a few years (3 years?) and had no issues. Trade the car in with them so not sure if they are still working properly.

Replying late at night, because you're most likely talking directly to individuals in China.

I know they are based out of California but everyone is sourcing everything out... Wouldn't surprise me if it was overseas support.
 

webby

Administrator
Admin
Toys For Tots
52,105
22,314
I had my DDM Tuning HID's on my '07 WRX for a few years (3 years?) and had no issues. Trade the car in with them so not sure if they are still working properly.



I know they are based out of California but everyone is sourcing everything out... Wouldn't surprise me if it was overseas support.
You can find the exact kits directly from china for around 8-12 dollars. That's bulbs, ballasts, and harnesses for that price. They just use them and turn around and sell them for like 30 or whatever.
 

bootyluvr

Well-Known Member
19,859
7,696
Baltimore, MD
Vehicle Model
2015 Honda Accord EX-L V6
You can find the exact kits directly from china for around 8-12 dollars. That's bulbs, ballasts, and harnesses for that price. They just use them and turn around and sell them for like 30 or whatever.

:( But I liked mine.
 
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