I'm apart of the Desktop Support Horde! >
I had not-good AT&T forever (19 Years). Long story short, our house had their original equipment for so long, that it became legacy without our ISP ever checking back in on us. This wasn't a problem for me until I began to actually be at home due to the pandemic. Once I wrestled the account away from the folks, I found out why the internet was always seemingly 'down'. We were getting peak speeds of
4 mbps down/
500kbps up.
When I asked AT&T why they never gave us a quality-of-life update at some point, they mentioned that the hardware we originally rented from them prevented that. So, I did what any reasonable person would do-- I cancelled everything and had gigabit internet from SuddenLink installed.